Senior IT Architect (4 Direct Reports)

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Senior IT Architect (4 Direct Reports)

Salary

$40.20 - $52.57 Hourly

Location

Elkhorn, WI

Job Type

Full-time

Job Number

2024-00067

Department

Information Technology

Opening Date

05/20/2024

Closing Date

6/3/2024 11:00 PM Central

• Description

• Benefits

An Equal Opportunity Employer

Position Summary

This position is responsible for the planning, directing and coordinating of the design, installation, and connectivity of computer and network systems to ensure the stable operation of the organization's IT assets. This includes developing, configuring, maintaining, supporting and optimizing all new and existing network hardware, software, and communication links.

SUPERVISION

This position directly supervises, schedules and directs the activities of the network operations staff to resolve all infrastructure issues and problems in a timely and accurate fashion. Responsibilities include participation in interviewing and hiring process; training employees; planning, assigning, and directing work; appraising performance; coaching and recommending discipline for employees; addressing complaints and resolving problems by carrying out supervisory responsibilities in accordance with the organization's policies and applicable laws.

SCHEDULE

Days: Monday - Friday

Work Hours: 8 AM - 5 PM

Position FTE: 1.0

Applications are being accepted from current Walworth County employees and members of the public.

Essential Duties and Responsibilities

This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.

Plan and coordinate installation of in-house and remote hardware and software across the entire network.

Manage and ensure effectiveness of servers, including email, print, and backup servers, and their associated operating systems and software, supervising staff activities.

Manage and ensure optimal operation of all network hardware and equipment, including routers, switches, UPS, and supervising staff activities.

Recommend short and long term strategic plans to senior management to make certain network and server capacity meets existing and future requirements.

Analyze system or application usage and plan for growth or increases in network capacity making recommendations to senior management.

Manage and ensure effectiveness of security solutions, including firewalls, anti-virus solutions, and intrusion detection systems.

Manage and maintain the strategies for the backup of all network servers and essential systems. Perform recovery as needed, supervising staff activities.

Oversee and/or perform network and security audits.

Conduct research and make recommendations on network products, services, protocols, and standards in support of network procurement and development efforts.

Assess, approve and administer all equipment, hardware and software upgrades.

Work with senior management in the design and implementation of cybersecurity and disaster recovery plans for operating system, databases, network server and software applications.

Approve user accounts, permissions, and access rights on the domain administered by staff in accordance with IT policy.

Conduct performance reviews and corrective action of subordinate members of the team communicating issues to management team.

Maintain complete and accurate documentation on the network design, configuration steps and procedures.

Assist senior management with budgeting and planning including maintenance costs and capital projects.

Manage design efforts of subordinates on technical solutions for the most complex projects, entailing high levels of risk, integrating multiple technologies with broad strategic impact across multiple areas.

Provide technical leadership and mentoring of subordinate team, accountable to ensure that sufficient technical resources and skills are applied.

Manage and direct subordinates by coaching, mentoring and developing members to their full technical potential.

Serve as expert and functional mentor to team members and peers providing technical and/or analytical guidance to team.

Solve business problems by performing analysis, preparing recommendations, and providing project leadership/management for successful implementation of relevant technology.

Identify, research, and resolve technical problems for individuals and groups in an efficient manner, recognizing the proper course of action to take, communicating and escalating issues as appropriate.

Manage and maintain the following environments with subordinate team members: SAN, Virtual servers, LAN/WAN, Citrix, Network Switches/firewalls, proxy and VPN devices, Domain/DHCP servers and desktops.

Communicate highly technical information to both technical and non-technical personnel.

Serve as expert in multiple technologies and provide recommendations to senior management in planning for the future.

Demonstrate a commitment to county safety and risk management efforts.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor’s degree in Information Technology or Business and six to eight years of relevant prior IT experience; including three years of supervisory experience. Expert level skills in networking and infrastructure. Expert level skills in IP routing in a multiple VLAN environment. Proficient in SAN technologies and backup operations. Experience with managing a virtualized server environment and virtual desktops. Proven experience in ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals as well as ability to compute rate, ratio and percent and to draw and interpret bar graphs.

Certificates, Licenses, Registrations and Other Special Requirements

One or more of the following certifications are desired: Extreme Networks, Palo Alto, or Microsoft.

Valid Wisconsin driver’s license.

Proof of minimum auto liability insurance coverage.

Must be able to provide a reliable personal vehicle to be used for travel between county locations on a daily basis.

This position will participate in an on-call rotation which provides 24-hour, 7 day a week, 365 days technical support to maintain systems uptime.

Knowledge, Skills and Abilities

Proven project management skills. Excellent ability to work in a fast paced environment. Ability to work well under pressure and multi-task. Ability to develop and maintain working relationships with departmental staff, supervisors, department heads, elected officials and vendors.

Interactions and Communications

Provides specialized information and/or recommendations to others regarding an area of expertise in both written and verbal form. Outstanding interpersonal skills. Superb customer service skills. Ability to work well in team environment.

Decision Making

This position has authority to make decisions that are consistent with policies and precedents; supervision and managerial direction is available as requested. These decisions directly impact performance at the department wide level and information is provided with additional research and observations which contributes to the decision making process.

Thinking and Problem Solving

In relation to established procedures, protocols and policies of the County, challenges and problems occurring in this position must be addressed within broader, department-wide procedures and practices.

Tools & Equipment Used

Telephone Calculator

Copy Machine FAX Machine

Personal Computer/Printer

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed extreme heat and to the risk of electrical shock. The noise level in the work environment is usually moderate.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, occasionally lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.

Selection Process

TO INCLUDE:

Formal Walworth County Electronic Application

Education & Experience Review

Verification of Driver's License

Oral Department Interview

Reference Check

Background Check

Post-offer Physical Exam

Drug Screen

Other job related tests may be required.

A final candidate for this position may request consideration for additional Scheduled Time Off (STO) based on five years or more of continuous related experience per Ord. Sec. 15-515 (e).

WALWORTH COUNTY EMPLOYEE BENEFIT SUMMARY

I - Salaried Exempt Contract Management Staff

BARGAINING UNIT: Salaried Exempt Employees

DATE: January 1, 2019

EMPLOYMENT STATUS: All employees of Walworth County are at-will employees. Special provisions and a list of positions subject to employment contracts are contained in Section 15-6 (f) of the Walworth County Code of Ordinances.

BASIS OF PAYMENT: Salaried, FLSA Exempt. You are not eligible for overtime or compensatory time. You are required to account for all time absent from your regular work schedule.

SCHEDULED TIME OFF: Accrued based on salary each pay period. All accrued scheduled time off hours are available for use, subject to approval of your supervisor. You accrue scheduled time off (pro-rated for part-time) equivalent to the following:

15 days per year after 1 year of Walworth County Service

20 days per year after 5 years of Walworth County Service

25 days per year after 15 years of Walworth County Service

*may be considered for additional Scheduled Time Off (STO) per Ord. Sec. 15-6 (f)(3).

PERSONAL TIME OFF: Employees will receive 64 hours of personal time off as a lump sum at the beginning of each year (pro-rated for part-time and newly-hired employees). At the end of each calendar year, an employee may request to move remaining personal time off hours to the extended sick bank. If no request is made, any remaining hours shall be paid out on the employee's last pay date of the calendar year.

EXTENDED SICK LEAVE BANK: Used for time off of work for more serious health conditions that require three or more consecutive days off or when on an approved leave of absence.

HOLIDAYS: Ten paid holidays each year. As a part-time employee, you receive pro-rated holiday pay based on your positions budgeted FTE.

INSURANCE: Employees hired into .75 FTE or higher position are eligible for Health, Dental, Life, Vision, Short-Term Disability and Long-Term Disability insurance benefits on the first of the month following 30 days of service provided you complete enrollment forms within 30 days of hire. Employees hired into a .50 FTE or higher position are eligible for all benefits listed below except Health insurance. Employees hired into a .49 FTE or less position are eligible to participate in Short-Term Disability only.

Health Insurance: You can choose Tier 1 or Tier 2. Tier 1 is a standard co-pay plan. Tier 2 is a High Deductible Health Plan (HDHP) with a Health Savings Account (HSA). The County will contribute an amount approved by the County Board, payable as a lump sum to your HSA for Tier 2. You may also elect to contribute to your HSA up to the IRS maximum. You may elect either family or single coverage. The monthly premium will be split between the County and the employee.

An employee may waive county-paid health insurance in exchange for an annual stipend of $6,200, subject to the terms of Sec. 15-6 (f) (2) of the Walworth County Code of Ordinances.

Dental Insurance: You may elect either family or single coverage. The county shall pay 100% (single or family) of the premium for a full-time and 50% (single or family) of the premium for a part-time employee enrolled in dental insurance.

Life Insurance: The County provides you with term life insurance in an amount equal to $50,000. You have the option of purchasing additional coverage for yourself, spouse, and/or dependent children.

Short-Term Disability Insurance: The County provides you with Short-Term Disability Insurance with premiums paid by the employer.

LTD Insurance: The County provides you with Long-Term Disability Insurance. The monthly premium is 0.83% of your insured monthly wages. The County shall pay 67% of the premium & employee shall pay 33% of the premium.

Vision Insurance: You may elect to participate in Vision insurance. The employee electing coverage shall pay 100% (single or family) of the premium for vision insurance.

WISCONSIN RETIREMENT: You are covered under the Wisconsin Retirement System if you are expected to work a minimum of 1200 hours per year for a period of one year or more. The WRS provides you with separation, disability or retirement benefits upon termination. The payment is split between the county and employee, as prescribed by state law. Employees expected to work less than 1200 hours per year will not receive this benefit.

EDUCATIONAL ASSISTANCE: After completing 6 months of employment, you are eligible to participate in the Educational Assistance Program and receive partial reimbursement for tuition upon completion of approved courses.

TAX-SHELTERED BENEFITS: You may elect to participate in the following tax-sheltered benefits:

Deferred Compensation (S457 plan)

Medical Spending Account (S125 plan)

Dependent Care Plan (S125 plan)

Health Savings Account (S223 plan)

WORKERS COMPENSATION: You are covered by Workers Compensation for any illness or injury arising out of your employment. Medical expenses and compensation for lost time are paid from the workers' compensation plan. In addition, the County will supplement the workers' compensation lost-time payment for up to 1 year, making you whole on a "net-check" basis.

DIRECT DEPOSIT: You are required to participate in direct deposit of your paycheck to a banking institution of your choice.

EMPLOYEE ASSISTANCE PROGRAM: You and your family are encouraged to use the Employee Assistance Program for help in addressing confidential family and financial matters. EAP services are provided through Curalinc. Please call 888-881-5462 for help.

BEREAVEMENT LEAVE: You will receive pay for up to 3 days for the purpose of bereavement over the death of your spouse, child, step-child, parent, step-parent, brother, sister, grandparent, grandchild, mother-in-law, father-in-law, or other member of the immediate household (excluding renters).

You will receive up to 1 day of pay for the death of your brother-in-law, sister-in-law, son-in-law, daughter-in-law, aunt, uncle, niece or nephew.

JURY DUTY: Your regular wages will be made-whole for any time you are required to serve on jury duty.

MILITARY LEAVE: Your regular wages will be made-whole for up to two weeks for you to meet your annual two-week reserve duty obligation. Extended military leaves are provided in accordance with state and federal laws.

LEAVE OF ABSENCE: You are required to request a leave of absence in writing and a minimum of 15 calendar days prior to your expected absence. All leaves are subject to approval of the Human Resources Department and are at the discretion of the County's representative, except as otherwise required by law. Under emergency situations, the leave papers must be submitted within 5 days after the absence begins. Periods of absence less than 5 days may be approved by your department head.

Note: This Summary provides only a brief outline of your benefits. All benefit terms and conditions are subject to the specific provisions of plan documents, policies, and/or legal rules and regulations. These benefits are subject to change from time to time by action of the County Board and/or Human Resources Committee.

Agency

Walworth County

Address

P.O. Box 1001 100 W. Walworth Street Elkhorn, Wisconsin, 53121

Phone

262-741-7950

Website

http://www.co.walworth.wi.us

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